Tips – Think & Grow with PegaOOTB

How to route tasks if the operator is inactive to alternative

In this short article, we bring you a scenario where work assignments should get routed to work queues or others when the assigned operator is inactive? We are pretty much sure this scenario is very popular and here is our standard basic solution. First of all, how to find an inactive operator id in theContinue reading “How to route tasks if the operator is inactive to alternative”

When to use RUTA vs ML Algorithms

In this V-Blog, we tried to explain when to opt for RUTA script vs Machine Learning methods to do text extractions.

Kafka tool – A Tool To Monitor Your Pega Kafka Cluster(s)

The below picture gives a quick snapshot of partitions and data messages of those partitions along with other important details. Prerequisites Install Offset Explorer Create A Queue Processor & Processing Logics Installation of Offset Explorer This was known as the Kafka tool. You can kafkatool.com to install this as per the installation guide. OnceContinue reading “Kafka tool – A Tool To Monitor Your Pega Kafka Cluster(s)”

Design Hacks – Don’t Model Data

Many times, we have seen people asking do we really need to build a data model where we just need to interact with downstream systems to get response? Answer is absolutely NO!! You don’t need to build a data model where you don’t need to deal with incoming data. If Pega plays a role asContinue reading “Design Hacks – Don’t Model Data”

CDH Series – How to Unfreeze Context Dictionary Page?

There can be an ‘N’ number of ways to look at a problem and an equal number of ways to solve it but we provide the best tip to minimize debugging efforts to solve it faster. There can be an ‘N’ number of ways to look at a problem and an equal number of waysContinue reading “CDH Series – How to Unfreeze Context Dictionary Page?”

TIP#3 – Sending Cc and Bcc Emails using SendSimpleEmail OOTB activity

There can be ‘N’ number of ways to look at a problem and equally number of ways to solve but we provide the best tip to minimize your debugging efforts to solve it faster. Pega provides many OOTB activities/utilities for sending Email notifications from system. Some of them are listed below: SendSimpleEmail CorrNew SendEmailNotification pzSendEmailContinue reading “TIP#3 – Sending Cc and Bcc Emails using SendSimpleEmail OOTB activity”

TIP#2 – Don’t Mix me up when there is a MIXED content type!!

There can be ‘N’ number of ways to look at a problem and equally number of ways to solve but we provide the best tip to minimize your debugging efforts to solve it faster. How do we map an incoming XML element which has mixed content i.e attributes with text content? Let’s understand the issueContinue reading “TIP#2 – Don’t Mix me up when there is a MIXED content type!!”

TIP#1 – Connect REST but I can’t find its Rest!!

There can be ‘N’ number of ways to look at a problem and equally number of ways to solve it but we provide the best tip to minimize debugging efforts to solve it faster. Let’s see our first tip here. How do we find an accurate root cause if there exists a problem without muchContinue reading “TIP#1 – Connect REST but I can’t find its Rest!!”